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Our Shipping Policies & Procedures

Unless your garments require special customization such as emblems or embroidery, your order will be shipped directly from the manufacturer using your chosen method of shipment. Both UPS and FedEx are used for standard ground shipments, and UPS is normally used for air shipments.

VF Imagewear operates multiple warehouses throughout the United States and Canada. Your garments will be shipped from the closest warehouse in which the product is in stock. On occasions your order may be shipped from two or more locations.

Hartwell, Landau and Auburn Sportswear have only one warehouse, and all products from this manufacturer are shipped from this one location.

Generally orders placed before 9:00 a.m. eastern time Monday through Friday (excluding holidays) will be shipped that same day, otherwise your order will be shipped on the following business day.

Garments requiring emblems and/or embroidery will first be shipped to our facility at normal ground rates. After customization, your order will be shipped from our location to you using your chosen method of shipment.

Adding emblems to your garments normally takes five (5) business days. Custom logo emblems require two to three weeks for design and approvals.

Garment embroidery can take as little as two weeks for standard script or block lettered embroidery, and as much as four weeks for custom company logos.